InGenie.AI
How efficient is your current ticket-resolution solution?
Introducing Our InGenie.AI: State of Art AI solution using AI-ML Algorithms, NLP transformers to automate service requests, improving efficiency and providing deep insights. It is industry & language agnostic and can handle problems and issues in terms of allocation, follow through, diagnostic, analytics and optimization.
Limitations of current systems
Current internal ticketing or issue management or problem resolution systems have several limitations such as:
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Inflexible and pre-defined workflows
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High operational expenses
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Manual intervention is needed specially for urgent-priority tasks
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Rigid communication
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Unable to make data driven decisions
All these lead to high costs, poor customer satisfaction, and inefficiencies
How InGenie.AI works
Benefits of InGenie.AI
An AI based solution that understand “natural language, automates ticket categorization, prioritises, continuously learns and provides deep insights
provides following benefits:
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Improved Efficiency
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Enhanced User Experience
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Data-Driven Insights
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Multilingual Support
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Seamless Integration